Tracker Control Centre Learnerships 2026 / 2027: Apply With Matric

Tracker Connect is inviting unemployed South African youth to apply for its 2026/2027 Control Centre Learnerships in Gauteng. This opportunity is for individuals with Matric who are eager to gain workplace experience in customer service and communication. The closing date for applications is 11 November 2026.

Application Closing Date: 11 November 2026
Location: Gauteng, South Africa
Programme Duration: Not specified
Stipend: Not specified
Minimum Qualification: Matric (Grade 12)
Opportunity Type: Learnership

About the Tracker Control Centre Learnerships

The Tracker Connect Control Centre Learnership programme offers a valuable development opportunity for unemployed South African youth. It is designed for individuals interested in customer service, communication, and professional growth within a dynamic environment.

Successful candidates will be placed in Tracker’s Customer Experience and 24-Hour Critical Services Control Centres. Here, they will gain practical workplace exposure to key areas such as customer engagement, business systems, sales support, and problem-solving. The programme aims to equip participants with essential skills and workplace experience to improve their future employability.

About Tracker Connect

Tracker Connect is a well-known provider of vehicle tracking and recovery services in South Africa. The company focuses on using technology to enhance safety and security for vehicle owners. They operate a critical 24-hour control centre that plays a vital role in responding to various situations.

What You Will Learn

During this learnership, participants will gain exposure to a wide range of skills and knowledge areas. These include:

• Providing effective first-contact customer service.
• Resolving customer queries efficiently.
• Capturing and updating customer information accurately.
• Handling electronic communication channels.
• Delivering excellent customer service standards.
• Learning about Tracker’s diverse products and services.
• Understanding how Tracker’s business systems operate.
• Upselling and cross-selling products and services.
• Understanding invoices and account adjustments.
• Learning about advance payments and credit notes.
• Understanding payment allocations.
• Supporting data integrity initiatives.
• Contracting and scheduling processes.
• Developing customer relationship management skills.
• Improving problem-solving abilities in a business context.

Minimum Requirements

To be considered for this learnership, applicants must meet the following criteria:

• Have completed Grade 12 / Matric.
• Achieve at least Level 4 in English.
• Have passed Mathematics or Mathematical Literacy.
• Be a South African citizen.
• Possess a valid South African ID document.
• Be between 18 and 35 years old.
• Have no criminal record.
• Be currently unemployed.
• Not be studying full-time during the learnership.
• Have no previous formal work experience.
• Demonstrate basic computer literacy.

Skills and Competencies

Tracker is seeking candidates who show the following skills and personal qualities:

• A passion for customer service.
• A professional and positive attitude.
• Good communication skills, both written and verbal.
• Strong interpersonal skills.
• A clear customer focus.
• Attention to detail in all tasks.
• A willingness to learn and develop.
• Adaptability to changing environments.
• Resilience when facing challenges.
• Effective problem-solving ability.
• Teamwork and collaboration skills.
• Ability to work in a fast-paced environment.
• Capacity to work across multiple functions.

Who Should Apply?

This learnership is ideal for young South Africans who have successfully completed Matric. It is suited for individuals looking to gain practical workplace experience within a professional customer service and control centre setting. Applicants interested in customer service, communication, administration, and business operations will find this programme particularly relevant to their career aspirations.

Required Documents

While specific documents are not listed for this application, applicants should prepare the following common documents:

• Updated Curriculum Vitae (CV).
• Certified copy of your South African ID document.
• Certified copy of your Matric certificate.
• Certified copies of any other relevant qualifications.
• Academic record or statement of results.
• Proof of residence.

Ensure all documents are certified and up-to-date before submitting your application.

How to Apply

Applications must be submitted online through the official Tracker careers portal.

Click here to apply for Tracker Control Centre Learnerships 2026 / 2027

Applicants should carefully review and ensure that their personal details, qualification information, and contact details are correct before submitting their application.

Important Application Information

Applicants should double-check that they meet all the essential criteria before applying. This includes ensuring that:

• You meet the specified age requirement of 18 to 35 years old.
• You are currently unemployed and not studying full-time.
• You have successfully completed Grade 12 with the required passes in English and Mathematics or Mathematical Literacy.
• You possess basic computer skills.
• You do not have a criminal record.

Meeting these requirements is crucial for your application to be considered.

Closing Date

The closing date for applications is 11 November 2026. Applicants are strongly encouraged to submit their applications well before this date to avoid any last-minute issues.

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