Sun International Learnership 2022/2023, How to apply for Sun International Learnership Programme 2022, requirements, eligibility, and application closing date 2022-2023.
Learnerships are a great opportunity if you want to learn skills and develop a career. Sun International Learnerships 2022 is opening now and we always have details on the latest Learnerships for you.
Application is invited from suitably qualified applicants for the Sun International Learnership Program 2022. Learn about the process youâll take to complete the application below.
Sun International Learnerships Programme Application Details 2022/2023
Interested applicants can apply for the Sun International Learnership 2022 provided they qualify and meet the program requirements.
Sun International Contact Centre has a 12 month-Telephone Agents (NQF level 4) learnership opportunities available, inclusive of a generous monthly stipend.
Education
- Grade 12 (Matric)
Experience:
- No work experience necessary.
Skills and Knowledge
- Good communication skill
- Proficiency in English and a second language
- Maths Literacy is a pre-requisite to be shortlisted.
Key Performance Areas:
- Answer calls received by the contact centre in a professional, friendly and courteous manner (correct volume, tone, pace and pitch of voice)
- Direct clients to the correct destination (department / person) through correct screening / questioning techniques
- Provides accurate information (including promotion information, functions, facilities, etc) to guests
- Answers guest queries accurately
- Interacts with the guest and provides service to resolve their individual queries
- Delivers prompt service upon first contact
- Identifies and resolves potential service issues first time round
- Downtime on communication services is corrected
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