The Road Accident Fund (RAF) is offering exciting internship opportunities for unemployed South African graduates in 2026. These programs are designed to provide valuable work experience and skills development. If you are a recent graduate looking to kickstart your career, this could be a great chance to gain practical knowledge in fields like customer experience and claims investigation.
Understanding the RAF Internship Programme
The Road Accident Fund’s Internship Programme for 2026 aims to equip young South Africans with essential workplace skills. This initiative is part of the RAF’s commitment to supporting youth development. The program is open to unemployed graduates between the ages of 18 and 25. A total of six internship positions are available across two main areas: the Customer Experience Centre and Claims Investigation. These internships are set to run for 18 months, offering a substantial period for learning and growth.
Customer Experience Centre Internship Details
The Customer Experience Centre Internship offers four positions, with one based in Mafikeng, one in Polokwane, and two in Nelspruit. This role focuses on providing practical experience in claims administration and client support. Interns will learn to assist claimants with their queries, offer information, and help with the onboarding and registration of new claims. The work also involves verifying and validating claims, assessing accident details to determine RAF liability, and performing general office administration tasks. Filing and data capturing are also key components of this role, ensuring a well-rounded understanding of the claims process.
Requirements for Customer Experience Centre Internship
To be eligible for the Customer Experience Centre Internship, applicants must meet specific educational and documentation requirements. A certified copy of your Grade 12 or Matric certificate is necessary, along with a Bachelor’s Degree or Diploma at NQF Level 7. You will also need to provide a certified copy of your South African ID document and an academic transcript. A comprehensive CV and a motivational letter explaining your interest in the role are also required.
Claims Investigator Internship Details
The Claims Investigator Internship has two available positions, both located in Pretoria, Gauteng. This program offers graduates hands-on experience in investigating claims, gathering evidence, assessing accidents, and preparing investigation reports. Interns will be involved in tracing insured drivers and witnesses, obtaining statements, and drafting accident scene sketch plans. They will also conduct on-site inspections, participate in the assessment of investigations, and learn to identify and escalate potential fraud and corruption cases.
Requirements for Claims Investigator Internship
For the Claims Investigator Internship, applicants must possess a Bachelor’s Degree or Advanced Diploma at NQF Level 7 in a relevant field such as Policing, Forensic Studies, Criminal Justice, or a law-related qualification. A valid driver’s licence is also a mandatory requirement for this position. Similar to the other internship, you will need to submit certified copies of your Grade 12 or Matric certificate, ID document, and academic transcript. A detailed CV and a motivational letter are also essential parts of the application.
General Application Instructions and Requirements
When applying for any of the RAF internships, it is important to follow the instructions carefully. Applicants must indicate the province and reference number of the internship they are applying for in the subject line of their application. Your CV and motivational letter should not exceed three pages combined. Applications missing an academic transcript will not be considered. You can apply for a maximum of three positions, and a separate application must be completed for each reference number.
It is crucial that applicants are unemployed and have never been employed in the field they are applying for. Furthermore, candidates who have previously participated in an internship program in the relevant field, or have served as an intern before, may be disqualified. Failure to disclose previous internship experience could lead to disqualification. Prospective employees may also undergo security vetting as part of the selection process.
Remuneration and Closing Date
Interns participating in the Road Accident Fund Internship Programme 2026 will receive a monthly stipend. The advertised salary for these positions is R96,000 per annum. The closing date for all applications is July 14, 2026. It is advisable for interested candidates to submit their applications well before this deadline to ensure they are considered.
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