Old Mutual Multiskilled Consultant Graduate Internships 2026/2027: Gain Experience in Cape Town

Old Mutual is inviting South African graduates to apply for the Multiskilled Consultant Graduate Internship Programme for 2026/2027. This opportunity is based in Cape Town and is designed for individuals looking to start their careers in the financial services sector.

Application Closing Date: 22 September 2026
Location: Cape Town, Western Cape, South Africa
Programme Duration: Not specified
Stipend: Not specified
Minimum Qualification: Degree

About the Old Mutual Multiskilled Consultant Graduate Internship

This internship program is designed to help graduates gain valuable workplace experience as Multiskilled Consultants at Old Mutual. The main goal is to provide a positive customer experience by understanding client needs, managing expectations, and offering suitable solutions. Interns will learn to direct customers to the right service channels while following company procedures and quality standards.

The role involves supporting customers across various products, services, and communication methods. Interns will also identify customer needs and recommend appropriate solutions. They will manage customer queries from start to finish, aiming to build strong customer relationships and encourage loyalty.

About Old Mutual

Old Mutual is a leading financial services group in Africa. The company offers a wide range of financial products and services, including insurance, investment, and savings solutions. Old Mutual operates in several countries and is committed to helping its customers achieve their financial goals.

Responsibilities

Successful candidates will be responsible for a variety of duties, including:

• Providing professional and customer-focused service across different touchpoints.
• Supporting customers with various products, services, and communication channels.
• Identifying customer needs and recommending suitable products or solutions.
• Managing customer queries from initial contact to resolution.
• Building customer relationships to support retention and loyalty.
• Identifying recurring customer issues for service improvements.
• Maintaining quality, accuracy, and professionalism in all customer interactions.
• Completing administrative tasks accurately and on time.
• Working with internal teams to resolve customer queries.
• Meeting individual and team performance targets.
• Ensuring compliance with regulatory requirements and company policies.
• Staying updated on products, processes, and market developments.
• Assisting customers with self-service and digital platforms.
• Capturing customer feedback for continuous improvement.
• Participating in team meetings and knowledge-sharing activities.

Minimum Requirements

Applicants must meet the following requirements to be considered:

• Grade 12 / Matric.
• A Degree.
• Excellent verbal and written communication skills.
• Ability to work under pressure.
• Ability to work effectively as part of a team.
• Good judgement and problem-solving abilities.
• Computer literacy, including MS Office.
• Good typing skills.
• Knowledge of Old Mutual systems like BANCS, BIZAGI, Outlook, and CMOS is required.

Skills and Competencies

Old Mutual is looking for candidates who demonstrate:

• Client focus.
• Gaining commitment.
• Initiating action.
• Ownership.
• Technical knowledge, especially in Bancs, Bizagi, and CMOS.

Who Should Apply?

This internship is ideal for recent graduates who hold a Degree and have completed Matric. It is suitable for individuals who want to build a career in the financial services sector and are eager to learn about customer service and financial products. If you have strong communication skills, can work well in a team, and are comfortable with technology, this opportunity could be a great start for you.

Required Documents

Applicants are advised to prepare the following documents for their application:

• Updated CV.
• Certified copy of South African ID.
• Certified copy of Matric certificate.
• Certified copy of your Degree certificate.
• Academic record.
• Any other documents requested on the application portal.

How to Apply

Applications must be submitted online through the Old Mutual careers portal.

Click here to apply for Old Mutual Multiskilled Consultant Graduate Internships 2026 / 2027

Applicants are encouraged to submit their applications before the closing date of 22 September 2026.

Important Notes

Only shortlisted candidates will be contacted. Late applications may not be considered. Applicants must meet all the minimum requirements to be eligible for this internship. Ensure all submitted documents are certified and accurate.

Closing Date

The closing date for the Old Mutual Multiskilled Consultant Graduate Internships 2026/2027 is 22 September 2026.

SHARE THIS POST WITH OTHERS.