Doctors without Borders Internships 2022/2023… How to apply, intern requirements, eligibility, online application form, application closing date 2022-2023, salary scale, interview questions sample, and lots.
Applications are invited from suitably qualified applicants for the Doctors without Borders Internship Programme 2022. Learn about the process you’ll take to complete the application below.
An internship is a period of work experience offered by an organization for a limited period of time. An internship is used for a wide range of placements in businesses, non-profit organizations, and government agencies. They are typically undertaken by students and graduates looking to gain relevant skills and experience in a particular field.
Doctors without Borders Internship Application Details 2022/2023
Interested applicants can apply for the Doctors without Borders Internship 2022 provided they qualify and meet the program requirements.
All qualified applicants will receive consideration without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability, or other protected status.
Doctors without Borders (MSF) is an international, independent, medical humanitarian organisation committed to two objectives: providing medical assistance to people affected by armed conflict, epidemics, healthcare exclusion, natural and man-made disasters; and speaking out about the plight of the populations assisted.
About the Internship
Reporting to Retentions manager and working directly with Donor Retention officer, Donor care Intern will provide essential personal contact to donors and qualified prospects by handling customer service issues, facilitating donors’ queries and donation upsell & cross-sell requests.
The Donor care Intern will have the ability to prioritize workload in a timely manner, translate donor requests and queries into the most efficient solution to improve MSF’s donor retention and loyalty objectives.
Responsibilities
- Respond to all incoming enquires and requests from current and prospective donors; updating donors profile and details, cancellation, request for any types of information.
- Record each interaction with donors and update the donor profile accordingly. Record information about individual donors on the CRM database.
- Ensure that all gifts are acknowledged with appropriate and timely correspondence.
- Update, as required, MSF SA fundraising files, both paper and electronic.
- Work with the Donor Care team to implement the Relationship cycle for Active Regular Donors (RD), Occasional Donors (OC) and Pre-active Regular Donors.
- Work with the Donor care team to improve KPIs of the retention and Loyalty programs.
- Related duties as assigned
Education Requirements
Relevant tertiary qualification in:
- Marketing,
- Business Administration,
- Public Relations,
- Communications
- or any related qualification
Competencies:
- Strong customer service focus and excellent attention to details.
- Passion for humanitarian causes
- Interpersonal, oral and written communication skills
- Strong work ethic
- Ability to work flexible hours
- Strong customer service focus and excellent attention to detail
- Demonstrated creative thinking, with the ability to take initiative and the willingness to learn
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