Contact Centre Learnership 2022/2023, How to apply for Contact Centre Learnership Programme 2022, requirements, eligibility, and application closing date 2022-2023.
Learnerships are a great opportunity if you want to learn skills and develop a career. Contact Centre Learnerships 2022 is opening now and we always have details on the latest Learnerships for you.
Application is invited from suitably qualified applicants for the Contact Centre Learnership Program 2022. Learn about the process youâll take to complete the application below.
Contact Centre Learnerships Programme Application Details 2022/2023
Interested applicants can apply for the Contact Centre Learnership 2022 provided they qualify and meet the program requirements.
Responsibilites:
- Conducting themselves as employees of the Clicks Group in line with Company values
- Attend classroom activities and practical on the job training as well as carrying out functions in line with the Learnership
- Acquire knowledge of company products, policies and procedures in order to be successful at on the job training activities
- Compile a Portfolio of Evidence for submission to the SETA
- Complete logbooks for work based learning
- Achieve the required level in formative and summative assessments
- Demonstrate a commitment to work in the Contact Centre Environment
- Demonstrate skills in using the companyâs systems
- Show an understanding of the operational processes
Requirements:
- Completed Matric / Grade 12
- Must have English as a Subject
- Mathematics / Mathematics Literacy (Preferred) as Subjects
- Computer literate in MS Office Suite
- Unemployed and can commit 14 months to the programme
- South African citizens between the ages of 18 and 35 years
Competencies:
- Relating and Networking
- Following Instructions and Procedures
- Working with People
- Learning and Researching
- Adhering to Principles and Values
- Delivering results and meeting customer expectations
- Ability to work under pressure while being client centric at all times
- Good communication skill
- Ability to communicate proficiently in English
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