Momentum Learnership 2022/2023, How to apply for Momentum Learnership Programme 2022, requirements, eligibility, and application closing date 2022-2023.
Learnerships are a great opportunity if you want to learn skills and develop a career. Momentum Learnerships 2022 is opening now and we always have details on the latest Learnerships for you.
Application is invited from suitably qualified applicants for the Momentum Learnership Program 2022. Learn about the process you’ll take to complete the application below.
Momentum Learnerships Programme Application Details 2022/2023
Interested applicants can apply for the Momentum Learnership 2022 provided they qualify and meet the program requirements.
Momentum: Contact Centre Learnership Programme 2021 / 2022
We have an exciting 12 months Contact Centre Learnership programme available in Momentum Metropolitan Holdings, commencing 1 February 2022.
What is the role of a Contact Centre Agent in the business?
A Contact Centre Agent ensures that our clients receive the best possible client experience by addressing their queries with enthusiasm and accountability.
Responsibilities:
- Attend classroom activities and practical on the job training as well as carrying out functions in line with the Learnership as required by Momentum Metropolitan.
- Acquire knowledge of company products, policies and procedures in order to be successful at on the job training activities.
- Compile a Portfolio of Evidence for submission to SETA.
- Complete logbooks for work-based learning.
- Complete formative and summative assessments and achieve the required level.
- Demonstrate skills in using the company’s systems and understanding of the operational processes.
- Conduct yourself as an employee of Momentum Metropolitan and display the MMH values.
- Demonstrate commitment to working within the medical scheme industry.
Requirements:
- Completed Grade 12 (Matric) Certificate.
- Passed Mathematics or Mathematical literacy with minimum 40%.
- Passed English and another SA language with a minimum of 40%.
- Computer Literacy is an added advantage.
- Unemployed and can commit 12 months to the programme.
- People with disabilities are encouraged to apply.
Competencies:
- Attention to detail.
- Ability to work under pressure while being client centric at all time.
- Good communication skills with the ability to access and use information.
- Ability to think on one’s feet and problem solve.
- Collaboration and inclusiveness.
- Self-management and results-driven.
Successful candidates must:
- Be South African citizens between the ages of 18 and 35 years.
- Be available from 01 February 2022 to 31 January 2023.
- Be able to commute to the workplace on their own.
- Must not be currently studying.
- Not have completed the same learnership previously.
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